Terms of service

Welcome to Gladrags. By accessing or using our website gladragssidmouth.com , you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website.


If you do not agree with these Terms, you should not use our Site or purchase any products from us.


 

 

1. About Us

 

This website is operated by Gladrags, registered in England, with registered address:

Gladrags,

7 Church Street 

Sidmouth

EX10 8LY

Email: gladragssidmouth@gmail.com

Telephone: 01395 741974


 

 

2. Use of Our Website

 

  • You must be at least 18 years old to place an order through our website.
  • You agree to use our Site only for lawful purposes and not to engage in any activity that could harm or disrupt our systems.
  • We reserve the right to suspend or terminate access to our Site if you breach these Terms.

 

3. Product Information

  • We make every effort to ensure product descriptions, images, and pricing are accurate. However, minor variations may occur due to screen differences or manufacturing changes.
  • All prices are displayed in GBP (£) and include VAT where applicable.
  • We reserve the right to modify or discontinue any product at any time without notice.

 

4. Ordering & Payment

  • When you place an order, you’ll receive an order confirmation email. This does not mean your order has been accepted.
  • Your order is accepted once we dispatch the goods and send a confirmation email.
  • We accept payment via Visa, Mastercard and PayPal.
  • If payment is not authorised, we reserve the right to cancel your order.


 

 

 

5. Delivery

 

  • Delivery times are estimates only and may vary depending on your location.
  • Risk of loss or damage passes to you once the goods are delivered.
  • For full details, please refer to our Delivery Policy.

 

6. Returns & Refunds

We want you to be happy with your purchase. Please review our Return & Refund Policy for details on how to return an item.

Under UK law, you have the right to cancel most online purchases within 14 days of receiving the goods.

 

7. Faulty or Damaged Goods

If you receive a faulty or incorrect item, please contact us within 7 days.

You are entitled to a repair, replacement, or refund in line with the Consumer Rights Act 2015.

 

8. Limitation of Liability

  • We are not liable for any indirect or consequential loss, such as loss of profit, business, or opportunity, arising from your use of our Site or products.
  • Our total liability to you for any claim shall not exceed the total amount paid for the product in question.
  • Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded by UK law.

 

9. Intellectual Property

All content on this Site — including images, logos, text, graphics, and product designs — is the property of Gladrags or its licensors.

You may not reproduce, distribute, or exploit any part of this Site without our prior written consent.



 

10. Privacy & Data Protection

 

We respect your privacy and handle your personal data in accordance with the UK GDPR and Data Protection Act 2018.

Please read our Privacy Policy for more information on how we collect, use, and store your data.


 

 

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated date.

 

By continuing to use our Site after changes are made, you agree to the revised Terms.


 

 

12. Governing Law

 

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


 


13. Contact Us

 

If you have any questions about these Terms, please contact us:

Email: gladragssidmouth@gmail.com